Tag

Reviews

Reputation Management Reviews

92% of Consumers Read Online Reviews* – Know What They Are Reading About Your Practice

By | Reputation Management, Search Engine Optimization | No Comments

Consumer decision making has changed. Online reviews have become increasingly important for all consumer-facing companies, expanding from traditionally reviewed businesses like restaurants and movie theaters to include healthcare practices like yours.

Do you know what consumers are saying about you? Find out by clicking the link below to check your review scores online and download a FREE report. This is the first step in understanding how your business is perceived. Read More

negative patient reviews

5 Tips for Responding Positively to Negative Patient Reviews

By | Reputation Management | No Comments

Reading through a negative review of your practice is not a pleasant experience. While you may feel you are providing excellent patient service, not everyone will agree with how you run your practice or your approach as a specialist. It can be tempting to type up a rushed, defensive response for yourself and your practice, but there are a few things you should consider before you hit send. Read More