AudiologyDesign is comprised of a diverse team of industry professionals. Our tasks range from Account and Project Management, to Design, Development, Search Engine Optimization and Social Media. AD is a virtual-based company, where we work from home offices throughout the U.S.A. We take pride in keeping our operations on shores and maintaining a high level of work ethic in all that we do.
Kevin Havens oversees the operations and strategic direction for AudiologyDesign. Kevin is focused on continuing its success in providing clinic owners “peace of mind,” maximizing their digital footprint, attracting and engaging consumers searching online for hearing aid/loss information and a local hearing healthcare provider; and converting to quality leads – so the practice owner and staff can focus on what really matters – patient care. A graduate of The Ohio State University and having worked for entrepreneurial, small- and midmarket, as well as Fortune 500 companies, Kevin has vast education and experience in a variety of capacities, including: sales, marketing, operations, logistics, management, leadership and strategic planning.
Paul is an internet pioneer in the field of audiology, spending the last 20+ years developing and managing some of the most pivotal websites in the industry. His major focus has been developing patient-focused websites to connect individuals with hearing loss to a trusted hearing care professional. This included growing Healthy Hearing into the single-most trafficked site for hearing care and generating millions of dollars’ worth of referrals for partner clinics annually. At AudiologyDesign, Paul uses his extensive experience in consumer marketing to find ways to generate more quality patient leads for our clients.
Meghan Pendley is a digital marketing expert with 10+ years experience in hearing industry-specific strategy and planning, business development, consultation, branding and website design. In her current role as Business Development Director with AudiologyDesign, she leads the client-facing sales and marketing team to assist independent audiology clinics nationwide to manage their online presence and grow their businesses. Meghan has successfully overseen hundreds of digital marketing projects for hearing health professionals during the five years she has been with AudiologyDesign.
As the Product Management Director, Rachael is committed to delivering qualified patient leads to our hearing healthcare clients and partners. In her current role, she leads cross-departmental new product development, product enhancements and continual process improvement initiatives related to our suite of digital marketing services. She also leads the technology team to ensure clients have a best in class service management and reporting dashboard.
Kaylee Arne has experience as a senior project lead where she handled many clients, as well as working at a small agency. She works closely with our customers to ensure exceptional service and satisfaction throughout the website development process. She earned her degree from Colorado State University in business administration, with a specialization in marketing. During her time there, she discovered an interest and passion for digital marketing. She enjoys the outdoors, traveling and staying active.
Leah comes from a customer service and marketing background. Here at AudiologyDesign, she works closely with clients to continually optimize their digital campaigns, and ensure the highest possible delivery of quality leads. She strives to be the go-to person for clients’ questions for everything from website updates and social media posts to Google’s latest developments. Leah received her Bachelor’s Degree in Marketing from Niagara University and currently resides in Austin, Texas. She enjoys painting, spending time with her family and pets, staying active and being outdoors.
Maegan has 9+ years of sales and marketing experience with expertise in account management and client relationships. She is joining the Business Development team and her focus as an Account Manager will be on delivering timely service, enhancing retention rates and growing accounts. Prior to her recent sales role in the event industry, she worked at a publishing company for over six years and focused on client retention/relationships, coordination of services and sales management for both online and print advertising. Maegan resides in the New Orleans area with her husband and their five year old Boxer mix. She loves festivals, traveling, cooking, running, staying active outdoors and all-things New Orleans.
Bethani Pickert is from the Northwest Chicago suburbs and has 5+ years experience in project management and customer satisfaction. Her background is in digital and print marketing with a focus on financial institutions and health care industries. At AudiologyDesign, she will be working closely with clients to provide excellent service throughout the website development process. Bethani earned a Communications degree from Concordia University – Wisconsin with a focus on Public Relations and Marketing. In her spare time, Bethani loves to bake and cook, spend time with her loved ones, and go on adventures with her husband and son.
Kira Hudson has been working in the hearing aid industry for over 11 years. Her time has been spent working directly with clients and manufacturers to create and deploy successful marketing campaigns. As the account coordinator, Kira will bring her expertise to the business development side of the business and will work closely with the team to ensure excellent customer service and high levels of client satisfaction. In her free time, she enjoys spending time with her dogs and family, being outdoors, knitting, baking, going to any Disney theme park and learning new things.
Amanda Rose is a process management expert who specializes in both traditional and digital marketing services. She brings with her several years of experience in consulting and managing a broad spectrum of accounts from small start-ups to large Fortune 500 companies and is very experienced in working with hearing healthcare practices. Having earned a Bachelor’s degree in Visual Arts and a Master’s Degree in Marketing Management, Amanda utilizes her well-rounded education to provide creative and analytical strategies that support AudiologyDesign’s Business Development team and hearing care partners. When she’s not focusing on marketing strategies, you can find Amanda at a local music venue with her husband, or out on the roller derby track as her alter ego; Gnarley Quinn.
Gaetano Pizzi is a search engine optimization (SEO) expert, with experience in all areas of internet marketing including strategy and planning, system design and development, branding and website design. In his current role with AudiologyDesign, he leads SEO initiatives for hearing care practices throughout the United States and Canada, to consistently achieve top rankings in all major search engines. He directs best practices for SEO by implementing technologies and strategies that maximize usability and accessibility when optimizing local business websites. He develops cost-effective, customized, web marketing solutions to solve problems and drive results for clients.
Maddie is a creative copywriter, content strategist and brand messaging expert based in the Philadelphia area. She has six-plus years of experience creating and adapting brand voice across websites, print materials, video scripts, social content and digital marketing campaigns. Driven by creative problem solving, she prides herself on her ability to collaborate on branding concepts, as well as dive into content strategy. Her writing style favors direct, helpful and human language, allowing her to build authentic relationships between brands and their audiences. When she isn’t wordsmithing, Maddie can be found painting, hiking and exploring the city.
Steven Cutri is a digital marketing professional with a background in search engine optimization (SEO) and pay-per-click (PPC) advertising. He was drawn to digital marketing because of its unique combination of design, analytics, writing and creativity. In addition to holding Google Ads certifications, Steven has experience in launching and marketing a business from the ground up, and in his current role, he supports AudiologyDesign’s SEO and PPC departments. Steven hails from northern Virginia, where he can be found writing, listening to music, hanging out in a brewery or catching some sun.
Josh Wilson is AudiologyDesign’s WordPress developer; he brings over 10 years of experience in creating custom websites. In his current role he is building custom WordPress themes and components. He works with our creative team, account managers and client communication team to help with client requests and improvements for user experience. In his off time, you can find him tinkering with this bow and arrow, hiking the woods, or out on the water relaxing on a boat.
Hailing from Ohio, Amanda is the managing editor for AudiologyDesign and is responsible for proofreading, maintaining and planning internal and external content. Her background includes nine years in an editorial role, with the last five concentrating exclusively on the digital hearing healthcare field. She was previously managing editor for HealthyHearing.com, the world’s leading consumer website for hearing healthcare information. In addition to her passion for the written word, she enjoys spending time with her husband and children, cooking, coaching softball, biking and pretending to be good at golf.
Jonathan Brou is a web developer and our back-end integrations expert. Jonathan brings a drive to constantly improve our infrastructure to provide the highest level of service. He is responsible for fixing bugs and issues with our 3rd-party integrations, such as WordPress, Jira, Stripe (and more!), to make sure our clients can provide their services with no interruptions. In his free time, you can find Jonathan making clay, gardening in his backyard, playing video games, drawing, baking bread or going on hikes with his girlfriend and two dogs.
Santiago Villaseñor is a software development engineer in test from the Greater San Antonio metropolitan area. A graduate from the University of Texas at San Antonio, Santiago brings years of experience in quality assurance and automation testing to the team. He is responsible for the entire testing and quality assurance lifecycle related to the portal, including developing and integrating a testing framework, toolset, processes and procedures. Outside of work, Santiago enjoys playing soccer, video games, building PCs and custom mechanical keyboards.
Shelley joined the team as the Accounting Manager with over 20 years of experience and a B.S. in Accounting. Her vast experience crunching numbers for a variety of company profiles provides her the ability to lead the accounting and finance efforts, ensure accurate financial reports, and analyze and summarize the financial data. She and her husband reside in Ohio, have 5 kids, 2 grandchildren, and 2 dogs. When Shelley is not working, she enjoys outdoor adventures with her family such as traveling, glamping, and hiking.
A graduate of Rider University, Christine brings vast experience in all aspects of the accounting cycle and has worked for numerous non-profit and service organizations. She prides herself in maintaining accuracy when analyzing transactions and reconciling accounts. As a lifelong resident of coastal New Jersey, Christine enjoys swimming at the beaches and bays as well as bird-watching in the Pine Barrens. When she isn’t balancing the books, Christine enjoys spending time with her husband, cooking, working on DIY home projects and taking Zumba classes.
An accomplished digital marketing professional with a focus on strategy and client success, Michael joined Audiology Design to head up PPC initiatives as Senior Search Marketing Manager. Holding several industry certifications and having an extensive background in lead generation, Michael’s balance of analytical savvy, operational streamlining and results-driven account management will help him advance AudiologyDesign’s SEM products by connecting clients with new patients at scale. Michael is a graduate of Penn State and loves to go on adventures with his wife and daughter.